ON-LINE IMMERSION ENGLISH (ie) is a specialized English Learning program focused  on English For Call Center, Inbound-Outbound Telephoning in English,  Business in English, Customer Service, Business English Certificate  (BEC), BULATS, and IELTS Preparation, as well as Advanced Conversation skills.
Contacto Costa Rica© has been providing English lessons through SKYPE®,  and assisting companies and individuals for over 7 years. We specialize  in providing students with a quality curriculum that is business  oriented which allows students to feel comfortable and exploit their communicative skills.
"I cannot even describe what a great course I was able to deliver...your course took me from spending months into boring classrooms to a program to spending just weeks learning with funny and professional teachers."
(ORS-05=B2)-  Carolina  Cabezas - Mexico
"...thank you Contacto Costa Rica; you are a life and time saver for many of us who own businesses!  Well Done."


(ORS-05=B2)-
Mario Quesada-  GTS Engineer – Costa Rica
 
"The way you have designed the materials makes this a very simple process...Thanks for helping make my job so much easier."


(ORS-05=B2)- Eddie Mora -
HP Engineer - Costa Rica
 
"[We] have been using your course for a while. It is working really well. Everyone likes it. Thank you."


(ORS-06=C1)-
Esau & Alejandra - Costa Rica
"I have found the material provided by Immersion English to be very user-friendly. The arrangement of the materials are so well organized that it makes my training very easy. I love the staff, Teacher Joe and Adam are great; there as well because each time I need assistance with something they are always willing to help and the response time is remarkable. One of the best things I came across on the Internet is CENTRAL ENGLISH. I plan to continue my business relations with them. It's a great company with great people."
(ORS-6=C1)- Karina Waltz - Poland 
"The programs are comprehensive and well planned. It is a complete inmersive..."

(ORS-03=B1)-
Lou Ho  - China
"...The materials are professional and extremely well taught. There were no surprises, each course is timed and allows the instructor to know exactly where they should be at any time. This makes our job as call center operators much easier since the class was engaged, entertained and informed. On completion of the courses, we loved the way we were evaluated by Adam Mussell."

(ORS-05=B2) Ronny Brenes - Costa Rica -
"I must admit I was a bit afraid of the telephoning in English at first, but your system was great.

I just want to tell you how much your RealityCalls package has made my presentations work very easy and interesting. There is no reasonable words I can use to tell you how important and professional your material has been put together. It really makes conducting workshops easy,
professional, and interesting. I would gladly recommend it to anybody..."
(ORS-04=B2)  Edna Pereira - Brazil
"Immersion English has given me the ability to expand my  business on line. Nice meeting you Joe and Adam, such as Eva. 
I have more time to seek out new clients and grow my bottom line."
 
(ORS-05=B2) Lorena T. Maroto - Costa Rica
"...since I was introduced to your ESL  training program, I must admit that I have reduced the fear of telemarketing; one half...I highly recommend your product to any serious professional."

(ORS-05=B2) Viserka Ivanova- Russia


ON- LINE IMMERSION ENGLISH (ie) is the only way to improve the communication skills by facing up to real situations in English.
           PROGRAM STRATEGY- 2012
1-  The students should learn to face up to real situations in English instead of spending many hours stuck on text books, or gap-filling boring grammar exercises. IMMERSION ENGLISH (ie) pretends to enhance the skill of communication in English in the less time possible by applying REALITY CALLS.

What is a RealityCall?
This is an Oral Rating Scale (ORS) test applied to the students each twelve-hour teaching time.  The ORS has two key focuses: 

1- To prepare the learner starting at  the point of his/her level of English.
The tutor takes advantage from the level each student has at the starting of the program, whether he/she is a Beginner A1-A2, Intermediate B1-B2, Advanced C1.

2- The ORS applied through the RealityCall help the learners reorganize their whole knowledge of English ( no matter what level of the student ) from the fluency development perspective - so that their communication skill develops in each ORS preparation. In order to prepare them for a Reality call,  the tutor teaches them advanced techniques of fluency development and help them achieve higher degrees of fluency.

The learner must make or attend a 15-20 minute telephone call in order to assist an individual either to request information (Data-taking), solve technical solutions (Customer Support) , sell or buy a product or service (Telemarketing), or even attend a 911 emergency telephone call.

The student should work on 5 RealityCalls during the 60-hour process of the course.

The RealityCall is not a simple fake telephone call, it is rather designed to evaluate the learner's development in Pronunciation, Intonation, Accent, Listening and Speaking skills, and the correct usage of the fast-typing-writing techniques.
What is IMMERSION ENGLISH (ie), and How does it work?

ORAL RATING SCALE (ORS) CRITERIA  - SCORE: 25 POINTS -

Comprehension: Ability to understand questions and respond appropriately 
  •   1 /    2   /    3  /  4  /   5  =       5 points



  • Fluency: Ability to speak quickly, naturally, and without many pauses.             
  •   1 /    2   /    3  /  4  /   5  =      5 points
  • Grammar: Ability to use correct grammar and sentence structures                   
  •   1 /    2   /    3  /  4  /   5  =      5 points
  • Vocabulary: Ability to understand and use vocabulary words and phrases     
  • 1 /    2   /    3  /  4  /   5  =      5 points
  • Pronunciation: Ability to use correct stress, rhythm, and intonation pattern   
  • 1 /    2   /    3  /  4  /   5  =      5 points

ORAL RATING SCALE SCORE ( according to the Evaluator's criteria)
  
0-10 pts = 40%       A1  BEGINNER
13 pts    = 52%       A2 UPPER BEGINNER
15 pts     =60 %      B1  INTERMEDIATE
20 pts     = 80 %     B2-1  UPPER INTERMEDIATE
23 pts.    = 92 %     B2-2  UPPER INTERMEDIATE
25 pts     = 100 %   C1  ADVANCED
   Enter to English Club
... and every tongue acknowledge that Jesus Christ is Lord, to the glory of God the Father.    Philippians 2,11
Course: A2 =  60 Hours -UPPER BEGINNER-

A2-001.......PRONUNCIATION (INTONATION-ACCENT)

A2-002.......READING ( VOCABULARY )

A2-003.......LISTENING (AUDIO-COMPRENHENSION)

A2-004.......COMPRENHENSION

A2-005.......GRAMMAR

A2-006.......TECHNICAL ENGLISH (DATA-TAKING)

A2-007.......ORS (REALITYCALL)
Dare To Speak With Us!
Course: B1 =  60 Hours -INTERMEDIATE-

B1-001.......READING ( PRONUNCIATION-INTONATION-VOCABULARY)

B1-002.......LISTENING (AUDIO-COMPRENHENSION)

B1-003.......COMPRENHENSION

B1-004.......SPEECH ( QUESTION-ANSWER-EXPLANATION-WHAT DID I SAY )

B1-005.......WRITING (QUESTION-ANSWER-EXPLANATION -ESSAY)

B1-006.......GRAMMAR

B1-007.......PHRASAL VERBS

B1-008......IDIOMS-SLANGS

B1-009......TECHNICAL ENGLISH (DATA-TAKING)

B1-010.....ORS (REALITYCALL)

B1-011.....ESOL (IELTS- BEC-BULATS EXAMS PREPARATION)
Course: B2-1 =  60 Hours - UPPER INTERMEDIATE-


B2-1-001.......LISTENING (AUDIO-COMPRENHENSION)

B2-1-002.......COMPRENHENSION

B2-1-003.......READING ( PRONUNCIATION-INTONATION-VOCABULARY

B2-1-004.......SPEECH ( QUESTION-ANSWER-EXPLANATION-WHAT DID I SAY )

B2-1-005.......WRITING (QUESTION-ANSWER-EXPLANATION -ESSAY)
 
B2-1-006.......PHRASAL VERBS

B2-1-007......IDIOMS-SLANGS

B2-1-008......TECHNICAL ENGLISH (DATA-TAKING)

B2-1-009.....ORS (REALITYCALL)

B2-1-010.....ESOL (IELTS- BEC-BULATS EXAMS PREPARATION)
Course: B2-2 =  60 Hours - UPPER INTERMEDIATE-


B2-2-001.......LISTENING (AUDIO-COMPRENHENSION)

B2-2-002.......COMPRENHENSION

B2-2-003.......SPEECH ( QUESTION-ANSWER-EXPLANATION-WHAT DID I SAY )

B2-2-004.......TECHNICAL ENGLISH (DATA-TAKING)

B2-2-005.....ORS (REALITYCALL)

B2-2-006.....ESOL (IELTS- BEC-BULATS EXAMS PREPARATION)
IMPORTANT NOTICE:
This attached MICROSOFT OFFICE WORD document must be downloaded to your computer so you can fill out the information requested for enrollment. Once you have completed your data, please send it out to info@contactocostarica.com
    
     For further support contact to our representatives.
GRAMMAR GUIDELINESS

A2-005.......GRAMMAR:  SIMPLE PRESENT-PRESENT CONTINUOUS =  TO BE //
SIMPLE PAST - IRREGULAR VERBS //   SIMPLE PAST - PAST CONTINUOUS // SIMPLE PAST-PRESENT PERFECT = SINCE-FOR // FUTURE WILL-GOING TO//  COMPARATIVES-SUPERLATIVES//  A-AN-THE-NOUNS//   SUBJECT-OBJECT PRONOUNS-REFLEXIVE PRONOUNS-POSSESSIVE PRONOUNS// SAY -TELL //
MIXED QUESTIONS // MODALS


B1-006.......GRAMMAR //
SIMPLE PAST - PAST CONTINUOUS  //  SIMPLE PAST-PRESENT PERFECT // PRESENT PERFECT-PRESENT PERFECT CONTINOUS// TAG QUESTIONS //
PASSIVE VOICE // CONDITIONAL IF...WOULD // INDERECT QUESTIONS //


Our teamwork
Adam Mussel / USA
        CC Support
         Madisen Thompson / Canada
             ESL/EFL   TEFL-Teacher
  Julia Francis / England
 ESL/EFL   TEFL-Teacher
Wendy Respoy / Mauritius
      ESL/EFL   Teacher
       Ewa Wojciechowsca/ England
             ESL/EFL   TEFL-Teacher